Contact the city with billing questions by email.
Water & Sewer Rates
Rates & Charges
Charges are billed every 2 months (water, sewer and garbage). New rates are effective May 1, 2013.
Water Service
- First 2,000 gallons - $15.30
- For all gallons in excess of 2,000 - $4.05 per 1,000 gallons
Senior Citizens (62 & Resident of Plano)
- First 4,000 gallons - $15.30
- All gallons in excess of 4,000 - $4.05 per 1,000 gallon
Sewer Service
Rates are based upon number of gallons of water used.
- First 2,000 gallons - $25.13
- For all gallons in excess of 2,000 - $5.26 per 1,000 gallons
Senior Citizens (62 & Resident of Plano)
- First 4,000 gallons - $25.13
- All gallons in excess of 4,000 - $5.26 per 1,000 gallons
Meters are read around the 1st of the month and bills are mailed at the end of the month. For example, meters are read January 1 for service during the months of November and December. The bill would be received on February 1. Service dates are printed on the water bill.
