Contact the city with billing questions by email or call Barb Duffy at 630-552-8275
Water & Sewer Rates
Rates & Charges
Charges are billed every 2 months (water, sewer and garbage). New rates are effective May 1, 2023.
Water Service
- First 2,000 gallons - $16.83
- For all gallons in excess of 2,000 - $4.46 per 1,000 gallons
Senior Citizens (62 & Resident of Plano)
Sewer Service
Rates are based upon number of gallons of water used.
- First 2,000 gallons - $27.64
- For all gallons in excess of 2,000 - $5.79 per 1,000 gallons
Senior Citizens (62 & Resident of Plano)
- First 4,000 gallons - $27.64
- All gallons in excess of 4,000 - $5.79 per 1,000 gallons
Meters are read around the 1st of the month and bills are mailed at the end of the month. For example, meters are read January 1 for service during the months of November and December. The bill would be received on February 1. Service dates are printed on the water bill.