When are penalties applied to my bill?
Your bill is always due on the 20th of the month you receive your bill. A 10% penalty is added to your bill the first business day after the 20th. A $20.00 flat fee penalty is added 10 days after the 10% penalty. When the $20.00 penalty is added we also hang a shut off tag at the property. You then have 48 hours to pay your bill. If your water is shut off a $50.00 penalty is then added.

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1. How can I pay my water bill?
2. When is my bill due?
3. When are penalties applied to my bill?
4. I think my bill is wrong or too high.
5. I am a new tenant; How do I set up my water bill?
6. What do I need to do if I am moving?
7. Is there a senior discount available for my utility bill?